# internal

> Noptcha API error internal (HTTP 500): what it means and what to do.

Source: https://noptcha.com/docs/errors/internal/

HTTP **500**, `application/problem+json`. When: our error.

## What to do

An unexpected error on our side. Retry with backoff; if it persists, contact support with the `request_id`.

See all codes on [Errors](https://noptcha.com/docs/errors.md). Include the `request_id` when you contact support.