# forbidden

> Noptcha API error forbidden (HTTP 403): what it means and what to do.

Source: https://noptcha.com/docs/errors/forbidden/

HTTP **403**, `application/problem+json`. When: missing scope, IP not allowed, type not allowed, organization suspended.

## What to do

The key is valid but not allowed to do this: it lacks the scope (`tasks:write`, `balance:read`, `usage:read`), the task type is not in its allowlist, the client IP is not in its allowed ranges, or the organization is suspended. `detail` says which. Also returned when a request reaches the API without passing through our edge network.

See all codes on [Errors](https://noptcha.com/docs/errors.md). Include the `request_id` when you contact support.